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Awaiting Order Arrival

I received my order after getting a refund. What can I do?

Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

I haven't received my order. What should I do?

Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

What if the package is held by customs?

If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.

If the resolution time for the dispute is excessively prolonged, and you prefer not to wait, what actions should be taken?

If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it's important to weigh the potential benefits against the risks and costs.

When will I receive my order?

Track the status of your order: littletinydeals provides the ability to track the status of an order by tracking number.

Refund & Return & Exchange

What is your refund policy?

We offer a 14-day refund policy on most items. If you are not satisfied with your purchase, you can request a refund within 14 days from the date of delivery. Please ensure the item is in new, unused condition with original packaging.

 

How do I request a refund?

To request a refund, simply contact our customer support team at contact@littletinydeals.com with your order number and reason for the return. Our team will assist you with the return process and provide a return shipping label (if applicable).

 

Will I get a full refund?

If the item is returned in its original, unused condition with all packaging intact, you will receive a full refund. If the item is damaged or used, the refund may be partial, depending on the condition of the returned item.

 

How long will it take to get my refund?

Once we receive and inspect your returned item, your refund will be processed within 5-7 business days. The refund will be issued to the original payment method used during your purchase.

 

Do I have to pay for return shipping?

In most cases, the customer is responsible for the return shipping costs. However, if the item is defective or damaged upon arrival, we will cover the return shipping.

 

Can I get a refund on sale or discounted items?

Yes, sale and discounted items are eligible for a refund, provided they meet our return requirements. Items marked as final sale or clearance may not be eligible for a refund or exchange.

 

Can I cancel my order and get a refund?

If your order hasn’t been shipped yet, you can cancel it for a full refund. Please contact us as soon as possible at contact@littletinydeals.com if you wish to cancel your order.

What happens if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact us immediately at contact@littletinydeals.com. We will arrange for a replacement or a full refund, depending on your preference.

Can I exchange my item instead of getting a refund?

Yes, we offer exchanges for items that are in new, unused condition. If you'd like to exchange an item, please visit our Exchange Policy for more details on how to proceed.

 

Do I need a receipt for a refund?

Yes, you will need your order number or receipt to process a refund. This can be found in your order confirmation email.

 

Are shipping costs refundable?

Unfortunately, shipping fees are non-refundable, unless the return is due to an error on our part (e.g., wrong or defective item).

 

How will I receive my refund?

Refunds will be issued to the original payment method used at checkout. This may take a few business days to appear in your account, depending on your payment provider.